Terms & Conditions

1. Introduction

1.1. These Terms and Conditions govern the use of services provided through https://eksen.com.tr (hereinafter referred to as the “Website”) operated by Eksen Mühendislik Elk. San. ve Dış Tic. A.Ş. (hereinafter referred to as the “Company”).

1.2. All users who visit the Website, register as members, or create offers are deemed to have accepted these Terms and Conditions. Please read these terms carefully before using the Website.

2. Membership and Usage Terms

2.1. You must be at least 18 years old to register on the Website. It is mandatory to complete the registration form accurately and with correct information.

2.2. After completing registration, you can log in to the Website using your username and password. You are responsible for keeping your password confidential and not sharing it with third parties.

2.3. The member is responsible for all actions performed using their account credentials. If you believe your password has been compromised, please contact us immediately.

3. Products and Services

3.1. Prices and stock availability of products on the Website may change. The Company reserves the right to modify product prices and services without prior notice.

3.2. After an order is confirmed, delivery time may vary depending on the shipping address and stock availability. For any questions regarding delivery, you may contact us.

4. Payment and Security

4.1. The Website is used only for quotation requests; therefore, no credit card, debit card, or other payment information is required or collected.

5. Return and Exchange Policy

5.1. Return and exchange processes are governed by the Return Policy Agreement. Please contact us for detailed information.

6. Privacy and Protection of Personal Data

6.1. Personal data belonging to our customers is processed and protected in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK) and relevant legislation. Please review our Privacy Policy and KVKK Disclosure Text for more information.

7. Limitation of Liability

7.1. The Company’s liability for any direct or indirect damages arising from the use of the Website is limited to the maximum extent permitted by law.

7.2. The Company does not guarantee that the Website will be uninterrupted or error-free. Access interruptions may occur due to technical issues, maintenance, or other reasons.

8. Intellectual Property Rights

8.1. All content, images, logos, designs, and software on the Website belong to the Company and are protected by copyright law. Unauthorized use is prohibited.

8.2. No content on the Website may be copied, reproduced, or distributed without the written permission of the Company.

9. Changes and Updates

9.1. The Company reserves the right to modify these Terms and Conditions at any time without prior notice. Changes become effective once published on the Website.

9.2. Users are advised to review the Terms and Conditions regularly. Continued use of the Website constitutes acceptance of any changes.

10. Contact Information

For any questions, suggestions, or complaints, you may contact us:

Eksen Mühendislik Elk. San. ve Dış Tic. A.Ş.

Address: Şerifali Mahallesi Barbaros Caddesi Hattat Sokak No:18 Eksen Plaza Ümraniye – Istanbul
Phone: 0216 504 144
Email: eksen@eksproof.com